Yes. Your first conversation with us is always free and carries no obligation. We use it to understand your project, determine the right scope, and provide you with a clear proposal.

We respond to all inquiries within 24 hours during business days. For urgent situations — active fire or water damage, approaching compliance deadlines — let us know in your message and we will prioritize accordingly.

The more detail you can provide upfront, the faster we can respond with a relevant proposal. Helpful details include your building's address, age, number of stories, the nature of your concern or project, and any inspection notices or architectural plans you have received. If you do not have all of this, that is fine — we will gather what we need on the first call.

Our standard office hours are Monday through Friday, 8:00 AM to 5:00 PM. For emergency structural assessments related to active damage, we accommodate scheduling outside standard hours on a case-by-case basis.